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Alerts
The Alerts page will be used as a notification tool to alert you when EDI Transaction issues occur and how these issues were resolved. We encourage you to visit the Alerts page often to become familiar with the information available and access the web-based applications you need to better service our members and your patients.
- Electronic Remittance Advice Enrollment Process Change (09/04/2012)
- Crossover Issue for Medicare-Eligible Hallmark
Members Over 65 (08/06/2012) - Interpreting the PLB Segment on the 835 ERA
(07/11/12) - ‘Duplicate Patient ID Number’ Error: Next Steps (06/02/2012)
- NOTICE: Brief Delay in Claim File Reporting (05/17/2012)
- ANSI v5010 Transition ‘Cut-over’ Dates Extended (05/15/2012)
- ANSI v5010 837 Transaction Cutover Date Reset to May 19 (05/04/2012)
- Duplicate Delivery of ANSI v5010A1 835 ERA Files (04/26/2012)
- ANSI v5010 Transition: Final 'Cut-over' Dates (04/21/2012)
- Production Date Missing on 835 ERA (04/21/2012)
- Electronic Claim Rejections on April 2, 2012 (04/06/2012)
- 'Duplicate File ID' Message (03/27/2012)
- Initial Treatment Dates on ANSI v5010 (03/06/2012)
- Valid 9-digit ZIP Code Required (02/10/2012)
- Rendering Provider Error on Ancillary Electronic Claims (02/10/2012)
- 'Duplicate File ID' Message (02/10/2012)
- Resolved: Rural/Route in Billing Provider Address (02/09/2012)
