New Addresses for Claims Overpayment Returns

Nov. 11, 2019

Beginning Dec. 1, 2019 we will be using new remittance addresses for claim overpayment returns. They will appear on the remittance form you receive in the mail with refund requests.

To avoid delays, please use the new addresses below. You may also continue to use our electronic refund process.

Medicare Returns

Remittance Address:

Blue Cross Blue Shield of Oklahoma
Claims Overpayments
Dept. CH 14212
Palatine, IL 60055-4212

Courier Address:

Blue Cross Blue Shield of Oklahoma
Claims Overpayments
Box 14212
5505 North Cumberland Ave., Ste. 307
Chicago, IL 60656-1471

Claims Refunds for all other Claims

Remittance Address:

Blue Cross Blue Shield of Oklahoma
Refund and Recovery
Dept. 0695
P.O. Box 120695
Dallas, TX 75312-0695

Overpayment returns received at our old addresses will be forwarded for a minimum of 90 days. After the forwarding service ends, any payments submitted to the old addresses will simply be returned to the sender.

Please send provider inquiries to OKNetworkManagement@bcbsok.com or call the Provider Contract Support Unit at 800-722-3730, Option 2.