Blue Advantage, BlueLincs HMOSM
Behavioral Health Care Clinic

Access Standards

Type of Appointment  Appointment Availability Timeframe
Non urgent Within 10 working days
Urgent Within 24 hours
Emergency   Immediate direction to care
Non-life threatening emergency Within 6 hours
Waiting time in clinic (begins at time of scheduled appt.) Within one hour
Outpatient follow-up after hospitalization
Within 30 days of request