Access Standards
1. Non-urgent: Appointment available within 10 working days
2. Urgent: Appointment available within 24 hours
3. Emergency: Direction to care available immediately
4. Non-life threatening emergency: Treatment available within six hours
5. Waiting time in clinic (begins at time of scheduled appt.) 60 minutes or less
6. Outpatient follow-up after hospitalization: Appointment available within 30 days of request.