Access Standards
Type of Appointment | Appointment Availability Timeframe |
Waiting time in clinic (begins at time of scheduled appt) | Within one hour |
Routine health evaluation | Within 15 working days |
Sick non-urgent (illness, onset not sudden) | Within five working days |
Urgent (sudden onset of signs/symptoms) | Within 24 hours or refer to urgent care |
Follow up for chronic condition | Within 30 working days |