Blue Advantage, BlueLincs HMOSM

Health Care Clinic

Access Standards

Type of Appointment      Appointment Availability Timeframe
Waiting time in clinic (begins at time of scheduled appt) Within one hour
Routine health evaluation Within 15 working days
Sick non-urgent (illness, onset not sudden) Within five working days
Urgent (sudden onset of signs/symptoms) Within 24 hours or refer to urgent care
Follow up for chronic condition Within 30 working days