Tulsa Office
Blue Cross and Blue Shield of Oklahoma
1400 S. Boston
Tulsa, OK 74119-3613
(918) 560-3500
Claims Mailing Address
For Commercial Claims:
Blue Cross and Blue Shield of Oklahoma
P.O. Box 655924
Dallas, TX 75265-5924
For Initial Paper Medicare Claims:
Blue Cross Medicare Advantage
C/O Claims Department
PO Box 3686
Scranton, PA 18505
Payer ID: 66006
For Medicare Advantage Inquiries:
Blue Cross and Blue Shield of Oklahoma
PO Box 4555
Scranton, PA 18505
Oklahoma City Office
Blue Cross and Blue Shield of Oklahoma
3817 Northwest Expressway
Suite 300
Oklahoma City, OK 73112
(918) 560-3500
Contact Name |
Phone/E-mail/URL |
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Availity Essentials®To register with Availity or learn more about online services available to BCBSOK providers. Find information on Remittance Notices, Online EFT Changes, Member Eligibility, Benefits Questions, Claim Research Tool, Coding Logic Tool, Provider Claim Summary and Electronic Refund Management (eRM). |
800-AVAILITY (282-4548) |
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Availity Authorizations & ReferralsAvaility’s Authorizations tool (HIPAA-standard 278 transaction) allows the electronic submission of inpatient admissions, select outpatient services and referrals handled by BCBSOK.To access and use Availity Authorizations: log in to Availity.com For more info visit our Availity Authorizations & Referrals page |
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BlueCard® HotlineFor out-of-state member benefits and eligibility |
800-676-BLUE (2583) | |
Behavioral Health UnitFor information about our Behavioral Health program(Includes prior authorization) |
800-672-2378 BCBSOK BH Unit |
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Care Management Programs |
855-462-1781 |
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Carelon Medical Benefits ManagementSubmit prior authorization requests to Carelon by phone or through the Carelon ProviderPortal site |
800-859-5299 |
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Dental Benefits Customer Service (commercial only) |
888-381-9727 (Monday through Friday, 8 a.m. to 6 p.m. CT.) | |
Dental Network of America |
888-381-9792 |
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Electronic Commerce (E-Commerce) CenterFor information about EDI (Electronic Data Interchange) transactions, such as electronic claim submission |
Email questions | |
eviCore healthcareTo obtain benefit prior authorization for certain care categories. |
855-252-1117 |
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Fraud HotlineTo report concerns to the BCBSOK Special Investigations Department (SID) |
800-543-0867 | |
Federal Employee Program®To verify eligibility and benefits and/or check claim status for FEP® members
|
800-722-3130 877-906-6389 |
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Medical Management Correspondence for Exchange Members |
866-589-8254 Blue Cross Blue Shield of Oklahoma |
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Medical ServicesFor pre-certification of inpatient hospital admissions, including acute care, inpatient rehab, skilled nursing, long-term acute care, inpatient hospice, and coordinated health care such as skilled nursing visits, IV medication, etc. |
800-672-2378 | |
Medicare AdvantageCheck eligibility and benefits on the Availity website. Request prior authorization information or peer to peer or provider to provider consultation. Contact Network Consultant by email. |
877-774-8592 |
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Prior Authorization of Medical Services for Exchange MembersFor pre-certification of inpatient hospital admissions, including acute care, inpatient rehab, skilled nursing, long-term acute care, inpatient hospice and coordinated health care such as skilled nursing visits, IV medication, etc. |
800-672-2378 | |
Prior Authorization of Medical Services for Exchange Members |
855-462-1784 Fax: 866-589-8253 |
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Professional Network RepresentativeFor information on how to use online tools, products and initiatives, provider education opportunities and personalized office visits, call or email. |
800-722-3730, Option 2 |
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Provider Access and Servicing Strategy UnitFor more information on provider education opportunities, visit the Provider Training page or send an email. |
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Provider Inquiry UnitFor general assistance on a variety of topics, such as products, claims review requests, claims address, etc. |
800-496-5774 | |
Provider Learning OpportunitiesComplimentary training for participating providers, billing services, clinical and administrative staff who are new or already participating in our network. To register, visit the Provider Training page. |
Provider Training page | |
Provider PortalA way to view Medical Policies, News and Updates and Update Your Information on the provider website. |
Provider Website |
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSOK. BCBSOK makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.
Carelon Medical Benefits Management is an independent specialty medical benefits management company that provides utilization management services for BCBSOK.
eviCore is a trademark of eviCore healthcare, LLC, formerly known as CareCore, an independent company that provides utilization review for select health care services on behalf of BCBSOK.