Dec. 30, 2024
To ensure timely access to medical care for our members, follow the National Committee for Quality Assurance requirements for behavioral health services, routine primary care and non-urgent specialty care.
Impacted health plans: Wait times standards apply to all Oklahoma commercial members, including Blue Choice PPOSM, Blue TraditionalSM and Blue Lincs® HMO.
According to NCQA requirements as of Jan. 1, 2025: Ensure our members seeking an appointment can schedule an appointment within the time frames below.
Provider Specialty Type |
Appointments Must Be Available Within |
Behavioral Health |
10 business days |
Primary Care (Routine) |
15 business days |
Specialty Care (Non-urgent) |
30 business days |