March 26, 2025
To update providers’ demographic information, medical groups contracted as Type 2 (Organizational National Provider Identifier with group contracts) can follow these steps:
- Email us a request for your current group roster, with required tax identification number. We’ll reply with a copy of your roster and instructions on updating.
- Update current provider information and add new providers to the roster as needed.
- Return the updated roster to us by email.
To verify provider information: Federal law requires that provider directory information be verified every 90 days. Groups that update their information by roster can verify all their providers’ information every 90 days with their roster. When a group submits a roster, all providers affiliated with this group and not listed with an update are verified as correct with no changes.
Groups also can verify individual providers through Availity® Essentials Provider Data Management or our Demographic Change Form. Learn more.
If you have questions, contact your Provider Relations Representative at 800-722-3730, option 2, or email us.