Building a strong network of providers and working with you to serve our members is important to us. To support this effort, our annual Provider Satisfaction Survey was recently sent out to a random sample of providers. The survey measures your satisfaction with Blue Cross and Blue Shield of Oklahoma and identifies areas where we can improve.
How it works:
SPH Analytics, a Press Gainey company, is administering this year’s survey between May through July. If selected to participate, SPH has already attempted to contact you via email and mail.
- SPH sent out email survey invitations beginning in late April to selected providers with email addresses. These invitations were followed by a printed survey on May 13.
- The survey is also available online at the web address provided on the mailed survey.
- If no response from email or mail, SPH will reach out by phone beginning July 1.
- The physician, nurse, office manager or other qualifying staff may complete the survey.
Don’t miss this opportunity to give us your feedback.
Press Ganey is an independent company that provides technology and analytics services for Blue Cross and Blue Shield of Oklahoma. BCBSOK makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.
Blue Cross and Blue Shield of Oklahoma, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.