Reducing health care fraud is a joint effort between Blue Cross and Blue Shield of Oklahoma, its providers and its members.
Here are some ways you can help prevent fraud:
- Understand what your plan covers. Know what you are responsible to pay. Find out if your plan requires you to pay a deductible or copay.
- Review all Explanation of Benefits (EOB) statements on a regular basis. Make sure you had the medical exams, tests and treatments with the provider shown on the EOB. Note the provider’s name listed on the EOB. The billing provider name can be different from provider name you are familiar with. Confirm your provider information with BCBSOK. Call the customer service number on your member ID card.
- Guard your BCBSOK member ID card, Social Security Number and other personal information. Report stolen or lost personal information at IdentityTheft.gov. Also, alert BCBSOK if your identity has been stolen. You can request a new member ID card if needed.
- Be aware of phony sales pitches over the phone. Do not share your insurance or personal information.
- Watch out for phishing scams that can trick you into providing your personal information. Check FBI.gov to learn more.
- Sign and date only one claim form per office visit.
- Never lend your BCBSOK member ID card to someone else.
- Don't give out your information if medical services or equipment are offered as "free." Be sure you understand what is "free." If something is “free,” there should be no reason for you to share your health plan information.
- Before you have a medical test or treatment, ask your doctors exactly what they want you to have and why.
- Monitor what prescription drugs you use. Make sure the medicines billed to BCBSOK are correct.